---
title: How does the order flow at Amsterdam Warehouse Company work, from inbound to reporting?
description: Understand AWC’s complete order process — from inbound and picking to reporting — so you know what to expect at every stage.
---

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# How does the order flow at Amsterdam Warehouse Company work, from inbound to reporting?

## This article outlines our standard process so you know what to expect at each stage.

 

1. **Inbound Announcement**  
   Customer announces incoming goods via **order@amsterdamwarehouse.com** → we send **Announced Goods** confirmation.
2. **Receiving & Putaway**  
   Goods are unloaded, counted, and scanned. **Packing List & CMR (scan via Cargosnap)** are shared.  
   Once processed, we send **Inbound Confirmation**.
3. **Stock Available**  
   Articles and batches become visible and available for order.
4. **Order Entry**  
   Orders are received via email, portal, or EDI. We send a **Pre-Loading List** for verification.
5. **Pick & Pack**  
   Orders are picked and packed. For excise goods, a **Final-Loading List** is sent before loading.
6. **Dispatch & Documentation**  
   Goods are shipped. The Outbound Packing List is shared along with transport documents.
   
   For more information on how pick-ups are coordinated with carriers, see How to coordinate pick-ups with Amsterdam Warehouse Company.
7. **Invoicing**  
   A **weekly invoice** is sent to the finance contact.
8. **Reporting**  
   Reports are sent **automatically at 18:00 CEST on the last day of each month**.  
   Includes stock by batch/location/BBD, article mutations (past three months), and stock on hand.  
   Frequency can be adjusted on request.

- [Inbound](https://knowledgebase.amsterdamwarehouse.com/inbound?hsLang=en)
- [Outbound](https://knowledgebase.amsterdamwarehouse.com/outbound?hsLang=en#main-content)

    - [Delivery methods](https://knowledgebase.amsterdamwarehouse.com/outbound?hsLang=en#delivery-methods)
- [Warehouse](https://knowledgebase.amsterdamwarehouse.com/warehouse?hsLang=en)
- [Customer portal](https://knowledgebase.amsterdamwarehouse.com/customer-portal?hsLang=en)
- [Conditions](https://knowledgebase.amsterdamwarehouse.com/conditions?hsLang=en)
- [VAL](https://knowledgebase.amsterdamwarehouse.com/val?hsLang=en)
- [Others](https://knowledgebase.amsterdamwarehouse.com/others?hsLang=en#main-content)

    - [Damages and losses](https://knowledgebase.amsterdamwarehouse.com/others?hsLang=en#damages-and-losses)
    - [Insurance](https://knowledgebase.amsterdamwarehouse.com/others?hsLang=en#insurance)
    - [Invoices](https://knowledgebase.amsterdamwarehouse.com/others?hsLang=en#invoices)
    - [Material orders](https://knowledgebase.amsterdamwarehouse.com/others?hsLang=en#material-orders)
- [Communication](https://knowledgebase.amsterdamwarehouse.com/communication?hsLang=en)

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