My stock is not visuable in the Portal

We need approximately 1 workday to process the stock in our system after arrival. 
The time we need for your inbound will depend on how many different sku's there are on the announcement and how many (mix)pallets we will receive.

To process the inbound in our system we need to take the following steps: 

1. Fill in missing information:
If there is any information missing of the articles, then we will ask you before arrival if you can send us the missing information. This could be information like: how many pieces there are in one box, barcodes or HS commodity code. We need to check the information and fill this in manually if you can't provide it.

 
2. Weight and measure new articles:
We need to weigh and measure new articles on arrival when the weight is not registered in our system.
 
3. Check the inbound:
Our employees of the inbound departement will check the inbound on amounts, content of the bottles, alcohol percentage, best before dates, batchcodes and how many pieces there are on a full pallet.

4. Register the batchcodes:
We register the batchcode for each article where it's mandatory for. You can select this when creating new articles in our system. The inbound can't be processed before filling in the batchcodes of each article. 

5. Assign the inbound to a reachtruck driver:
We need to assign the inbound to a reachtruck driver after we have checked everything. Our reachtruck driver will get a piece of paper with all the information they need such as: article name, content of the bottle, alcohol percentage, total amount of bottles per article, total amount of boxes it will be in, batchode en best before date. 

6. Double check the amounts:
The reachtruck driver will put the articles on a location in our warehouse. He needs to scan the barcode to verify that he has the right product, he then needs to count the amount and check the information shown on the paper which is explained at step 5. The products will be scanned on location when everything is correct. 
They will let the inbound employees know when something is not right, they will correct this in the system and let you know.

7. Process the lack and extra articles:
It can happen that we didn't receive enough pieces of an article or that we receive more of an article then announced. In case of a lack will we mutate the stock and you will automatically receive an overview of which product we receive a lack on and how much. 
We will send you an email if we receive extra articles on the inbound. We will discuss with you what to do with the extra articles.

8. Finish the inbound:
If everything is checked and the steps above are followed, we will finish the inbound process and the stock will be visuable in the Portal. After that the goods can be requested for an order.   

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