Contact
I have a question that's not being answered on the Knowledgebase, who can I contact?
We have various departments within our warehouse, each with their own dedicated emailbox. There are multiple people working on each emailbox so you can expect a reply the same day.
| Department | Questions about | Emailadres |
| Customer service | Orders, transport, stock, VAL or anything not listed below. | order@amsterdamwarehouse.com |
| Inbound | Incoming goods | inbound@amsterdamwarehouse.com |
| Warehouse operations | Stock differences on a order, stock count, dangerous goods, Skal certificates. | warehouse@amsterdamwarehouse.com |
| Administration | Invoices | admin@amsterdamwarehouse.com |
| Sales | Offers, storage quote, possibilities | mark@amsterdamwarehouse.com |
| Road transport | Transport outside BeNeLux | road-opps@amsterdamfreight.com |
| Sea transport | Transport overseas, incoming containers. | sea-opps@amsterdamfreight.com |
| Customs | Clearing goods and export documents | operations@amsterdamcustoms.com |
If it's a urgent questions such as changing the amount on an order, then it's better to call to our customer service (020-3081287).