---
title: Contact
description: I have a question that's not being answered on the Knowledgebase, who can I contact?
---

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- [Go to customer portal](http://order.amsterdamwarehouse.com/)

[Go to customer portal](http://order.amsterdamwarehouse.com/)

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# Contact

## I have a question that's not being answered on the Knowledgebase, who can I contact?

We have various departments within our warehouse, each with their own dedicated emailbox. There are multiple people working on each emailbox so you can expect a reply the same day. 

| **Department** | **Questions about** | **Emailadres** |
| --- | --- | --- |
| Customer operations | Orders, transport, stock, VAL or anything not listed below. | order@amsterdamwarehouse.com |
| Inbound | Incoming goods | inbound@amsterdamwarehouse.com |
| Warehouse operations | Stock differences on a order, stock count, dangerous goods, Skal certificates. | warehouse@amsterdamwarehouse.com |
| Administration | Invoices | admin@amsterdamwarehouse.com |
| Sales | Offers, storage quote, possibilities | mark@amsterdamwarehouse.com |
| Road transport | Transport outside BeNeLux | road-opps@amsterdamfreight.com |
| Sea transport | Transport overseas, incoming containers. | sea-opps@amsterdamfreight.com |
| Customs | Clearing goods and export documents | operations@amsterdamcustoms.com |

If it's a urgent questions such as changing the amount on an order, then it's better to call to our customer operations (020-3081287).

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- [Outbound](https://knowledgebase.amsterdamwarehouse.com/outbound?hsLang=en#main-content)

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